Return/Refund Policy
At The Audacity Store, we create unique, handcrafted ritual items that hold spiritual significance. Due to the custom and personal nature of our products, all sales are final. This helps us preserve the quality and intention behind each item, ensuring it arrives to you exactly as designed.
If you receive an item that is damaged or incorrect, please contact us at info@churchofdmt.icu within 7 days of receiving your order, and we’ll work with you to resolve the issue.
Shipping Policy
Shipping from El Paso, Texas
We aim to ship orders quickly to bring your items to you as soon as possible. All orders ship from El Paso, Texas, within one business day after payment is processed and cleared.
Estimated Delivery Times
Once shipped, you’ll receive tracking information to follow your order’s progress. Standard delivery typically takes between 3-7 business days within the continental U.S., depending on your location and selected shipping option. Expedited options are available at checkout.
Shipping Cost and Tracking
Shipping costs are calculated at checkout based on your order size and location. As soon as your order ships, you’ll receive a tracking number to monitor your package’s journey to your doorstep.
Privacy Policy
Your Privacy Matters
At The Audacity Store, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we handle information you share with us, ensuring your trust and security.
Data Collection and Use
We collect basic information, like your name, email, and shipping address, to process orders, provide updates, and improve your experience. Website usage data, such as browsing behavior and page interactions, helps us refine our offerings and ensure a seamless shopping experience.
Cookies and Data Security
We use cookies to enhance your browsing experience and ensure site functionality. You may adjust your browser settings to limit cookies, though this may affect certain features. All personal data is stored securely, and we work with trusted service providers to maintain the highest security standards. For questions regarding your data, reach out to us at info@churchofdmt.icu.
Third-Party Partners
We work with Freewebstore for website hosting and secure payment processing, both of which comply with industry-standard privacy and data protection guidelines.
Detailed Privacy Policy for The Audacity Store
Maintaining your privacy is important to us at The Audacity Store. You entrust us with your personal information, and we take that responsibility seriously.
We may modify or update this Privacy Policy from time to time to reflect changes in our business and practices. Please review this page periodically. When we make significant changes, we will notify you and update the ‘last updated’ date below.
This Privacy Policy was last updated on 10/28/2024.
1. General Information
At The Audacity Store, we prioritize your privacy and security. This Privacy Policy explains how we collect, store, and use personal data when you browse theaudacitystore.com or otherwise provide your personal data to us. Please read this policy carefully to understand how we treat your personal data.
2. What Information We Collect About You
Personal Data
When we refer to "personal data," we mean any information that identifies you, which you provide to us. This may include:
- Your name, email address, mailing address, and phone number.
- Information collected through your interactions with us, such as emails or orders on theaudacitystore.com.
We do not knowingly collect data from individuals under the age of sixteen. The Audacity Store is not directed at children under sixteen, and any collected information from a child will be deleted as quickly as possible.
Website Usage Information
We collect website usage information to improve our services and understand trends to enhance and customize your experience. This includes monitoring patterns such as page visits and abandoned carts to help us understand what people are interested in.
3. How We Use the Information We Collect
We use your personal data for legitimate business purposes, including:
- Processing your orders and sending confirmation emails.
- Contacting you about your order, product updates, or services.
- Improving our website by analyzing trends and traffic data.
- Marketing purposes, such as sending offers, promotions, and updates (with your consent).
If you'd like to opt out of receiving marketing communications, you can unsubscribe at any time by following the instructions in our emails or contacting us directly.
4. Why We Use Your Personal Data
We use your personal data to:
- Fulfill your orders and provide you with updates on their status.
- Understand how customers use our products and services.
- Respond to customer feedback and improve our offerings.
5. How We Share Information We Collect
We will not share your personal data with third parties, except in the following cases:
- Service providers: We work with trusted third parties (e.g., website hosts, payment processors) to help us operate The Audacity Store. These providers adhere to strict security standards.
- Legal obligations: If required by law, we may share personal data to comply with legal obligations.
We also utilize third-party services such as Freewebstore for website hosting and payment processing, ensuring compliance with all relevant data security standards.
6. How Long We Store Your Data
We store your data only as long as necessary to fulfill the purposes outlined in this policy. Here’s a breakdown of how long we retain your data:
- Order Data: Stored for 2 years after the transaction is completed.
- Newsletter Subscriptions: Stored until you unsubscribe.
- My Account Information: Stored until the user unsubscribes or requests deletion.
7. Your Rights and How to Access Your Data
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You may ask us to update inaccurate or outdated data.
- Erasure: In certain circumstances, you may request that we delete your data.
- Object or Restrict Processing: You can object to our use of your personal data in certain situations.
To exercise any of these rights, please contact us via the information provided below.
8. Use of Cookies
We may use cookies to enhance your browsing experience on our website. Cookies are small data files stored on your device when you visit our website. You can disable cookies by adjusting your browser settings, but this may affect your use of certain website features.
For more information on cookies, please refer to our Cookie Policy.
9. Data Security
We take all reasonable steps to protect your personal data from unauthorized access, disclosure, or destruction. Freewebstore ensures that its systems comply with industry-standard security practices. For more information on Freewebstore's privacy practices, please visit their Privacy Policy.
10. How to Contact Us
If you have any questions regarding this Privacy Policy or how The Audacity Store uses your data, please contact us at:
- Email: info@churchofdmt.icu
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